The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Rooms!
“My room was impressively spacious, providing ample space to relax and repack for my long-haul flight, making my stay incredibly comfortable.” view full review
Fantastic Breakfast!
“The breakfast spread was good, featuring a wide range of options that catered to all tastes and preferences, ensuring a great start to my day.” view full review
Accessible Convenience!
“The convenience store on the ground floor was a fantastic addition; it had everything I needed, from snacks to drinks, enhancing my overall experience.” view full review
Elegant Lobby!
“The hotel's lobby was beautifully designed and elegant, creating a warm and inviting atmosphere that made a great first impression.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Golf course
Guest Parking
Electric kettle
Services
Free airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Indoor swimming pool
BBQ facilities
Spa & wellness centre
Sauna
Facial
Treatment room
Beauty treatment
Massage
Room features
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
68 Horinouchi,
Narita,
Japan,
286-0107,
Chiba
Map view
68 Horinouchi,
Narita,
Japan,
286-0107,
Chiba
City landmarks
Park
Sakura no yama Park
3.4
km
Pagoda
Naritasan Shinshoji Temple
4.8
km
Narita Airport Terminal 2
2.2
km
1-1 Furogome 4F
Observation Deck at Narita Airport Terminal 2
2.3
km
Toyomi Chisaki
Toyomi Sunrise Hill Park
2.5
km
1-1 Furugome Narita Airport Terminal 2 Main Bldg. 2F
Anime Tourism Information
2.1
km
Terminal 3
1.5
km
Furugome Narita International Airport
Gallery TOTO
2.3
km
South Wing
3.0
km
68-9 Toyomi
Katori Shrine
1.7
km
Toho
Toho Shrineb
2.0
km
1-1 Sanrizuka Goryobokujo 5F Terminal 1
Narita International Airport Terminal 1 5F Observation Deck
2.8
km
Golf Course
Glissando Golf Club Course
1.9
km
Observation Deck
2.0
km
Japan
Narita AP Terminal 2 Vista Deck North
2.0
km
1 Narita
Naritasan Park
4.5
km
1-1 Furugome 1st Terminal
Glass Tower
2.2
km
1-1 Furugome 1st Terminal 1F
Art Walking Area Promenade
2.2
km
1-1 Furugome 1st Terminal
Magokoro Statue
2.2
km
1-1 Furugome 1st Terminal 4F
B.S. East／V.O. West
2.2
km
Omote-sando
2.6
km
28F
3.0
km
Shrine Un-named
3.1
km
109-1 Yamanosaku
Enyu-ji Temple
3.3
km
Inari Shrine
3.3
km
Kayama Shinden
Kayama-Shinden Niiyama Remains
3.4
km
Kasuga Shrine
3.4
km
245-167 Taragai
Green Water Park
3.6
km
Taiheiyo Club Narita Course
3.6
km
Nearby
Toyomi Chisaki
Toyomi Sunrise Hill Park
0 m
Restaurants
Serena
2.6
km
Tokko Hotel Nikkko Narita Shinkan 1F
Sunset Lounge
2.4
km
500 Tokko Hotel Nikko Narita Main bldg.11F
Toh-Lee
2.4
km
500 Tokko Hotel Nikko Narita 2F
Tomenbo Narita
2.4
km
529 Tokko
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Friendly staff
Great location
Limited dining options
Average breakfast
7.2/10
Very good
Rooms
6.9
Location
8.0
Service
7.7
Dining
6.4
Guest reviews
7.2/10
based on 9 reviews
7.9
7.9/10 based on 1719 reviews
Ian
United Kingdom,
January
2024
6.8/10
The hotel is conveniently located near Narita airport with a free shuttle service but falls short in dining options for vegetarians. The rooms offer the basics for a one-night stay but could improve the non-smoking environment. The service is satisfactory with a convenient shuttle service, though lacking a bit of professionalism.
Rooms
7.0
The room was simple with all necessary amenities like a good Queen size bed, reading lamps, and a small desk.
Service
6.0
The service was acceptable with a helpful shuttle service, but there is room for improvement in professionalism.
Location
8.0
The hotel's proximity to Narita airport is convenient with a free shuttle service, though can be noisy.
Dining
6.0
The dining experience lacked options for vegetarians, but other meals were satisfactory.
Facilities
7.0
The facilities met basic needs but could enhance dining options for vegetarians.
Tim
United States,
December
2023
7.4/10
The hotel is conveniently close to Narita Airport with a free shuttle service, offering spacious Western style rooms. While the dining options were a bit pricey, the overall experience was pleasant with friendly service and ample amenities.
Rooms
7.0
The rooms were clean but showed signs of age and could use some renovation.
Service
9.0
The service was accommodating and friendly, even helping with transportation arrangements and inquiring about preferences like using the bath and sauna.
Location
8.0
The location near Narita Airport was great, with a free shuttle bus providing easy access. The area felt spacious and not cramped.
Dining
7.0
Although the dining was a little expensive, there was a good variety of Western and Japanese offerings. Room service breakfast options catered to vegetarians.
Facilities
6.0
The hotel offered standard facilities, including room service, laundry, and shops. However, the weakness was the need for some updates in certain areas.
Paul
United States,
December
2023
8.8/10
Staying at ANA Crowne Plaza Narita was an absolute delight. The hotel offers a fantastic location close to the Narita airport with a convenient free shuttle service. The rooms were not only comfortable but also equipped with an extra power strip, making it the best room we had during our entire trip. The staff went above and beyond to assist us, providing detailed instructions for our journey to Tokyo center. Although the dining experience was decent, it would benefit from more variety in the breakfast options. Overall, a great value for money stay with excellent facilities and a splendid green area surrounding the hotel.
Rooms
9.0
Our favorite room during the trip, with a good view of the airport and extra power strip for charging electronic devices.
Service
9.0
The staff was incredibly helpful, guiding us through our journey and even cooking for us during our stay.
Location
10.0
The only reason to stay, being very close to the airport and offering a free shuttle service to and from Narita airport in a green area.
Dining
7.0
The dining was pretty decent, available in the evening, and offered regional products, but could use a bit more variety in the options.
Facilities
9.0
The hotel facilities were excellent, providing everything we needed for a comfortable stay.
Friendly staff
Limited dining options
Richard
United Kingdom,
November
2023
8.6/10
During my three-week trip, the hotel rooms were large for a Japanese hotel, clean, and offered good value. The staff from different countries were very helpful and polite, making my stay pleasant, with fast wifi and clean rooms. The location was convenient, close to Narita airport, accessible by shuttle, and surrounded by greenery. The dining experience, while the weak element, provided tasty food and good tea but lacked variety.
Rooms
9.0
The rooms were large for a Japanese hotel and very clean.
Service
9.0
The staff from different countries were very helpful and polite, making my stay enjoyable.
Location
9.0
The hotel was conveniently located near Narita airport, easily accessible by shuttle and surrounded by greenery.
Dining
7.0
The dining experience lacked variety but offered tasty food and a good cup of tea.
Facilities
Steve
United States,
October
2023
7.8/10
My stay at the hotel was just what I needed after a long day's travel through Japan before flying back to Europe. The quietness of the smoking room provided a relaxing atmosphere, but it did have a slight smell of smoke. The room was simple yet equipped with all the essentials, including an excellent Queen size bed and good reading lamps.
Rooms
8.0
The room I stayed in was very quiet, which was perfect for winding down after a busy day. Although it was supposed to be non-smoking, there was a slight smokey smell. The room was basic but had everything I needed – a comfortable Queen size bed, great reading lamps, a small desk, and a well-lit office chair.
Service
7.0
The service was attentive during my stay, especially on a weekend morning. The lady at the concierge desk went above and beyond to help organize a fantastic day out for me. However, there were instances where some staff seemed tired and disinterested in specific requests.
Location
7.0
The hotel is conveniently located near Narita airport, with easy access via the shuttle service. It's a great choice for those needing quick transportation to the airport and Narita station. However, the area can be noisy, and unfortunately, the top restaurant doesn't offer much for vegetarians.
Dining
9.0
The dining experience at the hotel was of good standard, with prompt service. I particularly enjoyed the variety and deliciousness of the meals. The penthouse restaurant, whether trying the set menu or the Teppanyaki, was top-notch.
Facilities
8.0
The hotel offers a range of facilities to make the stay more comfortable and convenient. Whether it’s room service, dry cleaning, or housekeeping, everything is available to ensure a pleasant stay.
Barry
United Kingdom,
August
2023
6.4/10
My stay at the Crowne Plaza in Narita town was a mixed experience. While the hotel is convenient for transit and the service is typical of a business hotel in Japan, the room I had was outdated and below the standard I expected from Crowne Plaza.
Rooms
5.0
The room I booked was very dated and not to the standard I would expect from Crowne Plaza hotels for a transit hotel.
Service
7.0
The staff, especially past midnight, were approachable and welcoming, going out of their way to help me organize an early check-in for a reasonable fee.
Location
8.0
The hotel's location near Narita Airport was convenient for my early flight, with easy access via the shuttle service.
Dining
6.0
The breakfast experience was disappointing as we had to cancel due to shuttle timings, but the food quality was good despite slow replenishment.
Facilities
6.0
The hotel offers standard facilities you'd expect from a transit hotel, with nothing particularly standout.
A.
United Kingdom,
July
2023
5.6/10
The hotel had rooms that were in desperate need of a makeover with a possible drain smell, but they were bright. The service was a mix of helpfulness in organizing early check-in and smelling of smoke in a 'non-smoking' room, though polite and professional overall. The location was perfect for the airport, quiet for rest before departing to Indonesia, and offered a convenient shuttle service. The dining experience ranged from slow replenishment and below-par room service breakfast to good food in a dismal atmosphere. Overall, it was a mixed experience with some positives and negatives.
Rooms
5.0
The rooms were in need of a makeover with a possible drain smell but were bright.
Service
6.0
The service was a mix of helpfulness and room smell issues.
Location
8.0
The location was perfect for the airport with a quiet environment and convenient shuttle service.
Dining
5.0
The dining experience ranged from slow replenishment and subpar room service breakfast to decent food in a dreary setting.
Facilities
5.0
Laura
United Kingdom,
June
2023
6.4/10
During my three-week trip, the hotel's rooms were not great, very tired, and not what I expected for the money. They were clean but pretty tired and old-fashioned. The room was disappointing and should NEVER be let out to anyone, let alone a PCR member. The service at the hotel was quick, very helpful, friendly, and I would rate it as 3-star. The location was in a green area, easy to find, a great choice, but a little further from the airport than I expected. The dining experience was perhaps a bit overpriced for what it was but was easier than trying to grab food at the airport. The facilities were fine.
Rooms
5.0
The rooms were clean but pretty tired and old-fashioned.
Service
7.0
The service was quick, very helpful, and friendly.
Location
7.0
The location was in a green area, easy to find, a great choice, but a little further from the airport than I expected.
Dining
6.0
The dining experience was perhaps a bit overpriced for what it was but convenient.
Facilities
7.0
The facilities were satisfactory.
David
United Kingdom,
June
2023
7.2/10
My stay at the hotel was in relative comfort and ease, with good size rooms featuring comfortable beds and essential toiletries of good quality. However, the rooms looked hugely outdated and in need of a major renovation. The service was great, super accommodating, and professional, addressing any queries promptly. The location, though convenient for those needing proximity to Tokyo Narita Airport, was noisy, and sadly, the top restaurant lacked vegetarian options. The dining experience was a tad expensive, with limited selections. Overall, a functional stay with some room for improvement.
Rooms
7.0
The rooms were functional, tidy, but devoid of any luxury.
Service
9.0
The service was great, super accommodating, and super professional.
Location
7.0
The location was convenient if you have an early/late flight and need to be close to Tokyo Narita Airport, but noisy.
Dining
6.0
The dining experience was a tad expensive with limited selections.
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